Privacy Policy
Last updated: July, 2022
Planet X Technologies BV (“us”, “we”, or “our”) operates https://www.setellite.com (the”Site”) and Setellite for iPad (the ‘App’, combined: the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Service.
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:
-What information we collect about you
-How we use information we collect
-How we share information we collect
-How we store and secure information we collect
-Other important privacy information
We use your Personal Information only for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information collection and use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and e-mail address (“Personal Information”), and Company.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our service, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Service policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This log data is purged every 3 months.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this as well to give insight and help us optimize the service in the broadest sense of the word.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information to better serve you.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. This is needed so you can login on the Site. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (e.g., credit cards, social security numbers, financials) will not be stored on our servers.
Payments
If you place an order on our website, and choose to pay by credit card, the transaction is processed by Stripe, our third-party payment vendor. To secure your information, Stripe uses Secure Socket Layer (SSL) technology. We don’t see or store your credit card information at any point on our server, the information is directly transmitted to Stripe. Stripe protects the confidentiality of all transaction information and every customer’s details. When confirming your order, we only show the expiry date of your credit card and the last four digits of your credit card number. However, Stripe does transmit the entire credit card number to the appropriate credit card company during order processing as it is neccesary order to validate the card.
Please consult Stripe’s Privacy Policy here
Data retention & storage
We may retain your personal data as long as you continue to use the Services, have an account with us, or for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. You can ask to close your account by contacting us at the details below, and we will delete your personal data on request.
We may, however, retain personal data for an additional period as is required under applicable laws, for legal, tax, or regulatory reasons.
Your project data is securely stored with our third party Amazon AWS, their Privacy Policy can be found here, and Linode, their Privacy Policy can subsequently be found here.
Changes & updates
This Privacy Policy is effective as of May 25 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We may amend or update this policy from time to time. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact us
If you have any questions about this Privacy Policy, please contact us at info@setellite.com.
